Before Buying:
1 . What type of products does digitaldecorprints.shop offer?
We offer digital downloads of art wallpaper designs. Once purchased, you can download and use them as per the terms of use.
2 .Can I return a product after purchasing?
Since our products are digital downloads, they are not returnable. However, we’ve implemented several checkpoints to ensure you make the right purchase.
3 . How do I buy?
Just click on the “Add to Cart” Button opposite to the image and then check out using your PayPal account or credit/debit card.
4 . How can I ensure I'm purchasing the right wallpaper design?
Before making a purchase, we provide a sample preview under the product image, allowing you to view a portion of the design in detail.
5 . What if I accidentally purchase the wrong design?
We recommend double-checking the unique identifier numbers and reviewing the sample preview before finalizing your purchase. As our products are digital and not returnable, it’s essential to confirm your choice before buying.
6 . In what format will I receive my digital wallpaper design?
Our wallpaper designs are provided in high-quality PDF format, ensuring they retain their quality across various devices and platforms.
7 . How can I access the purchased product again?
You can use the download link in your E-mail including spam/junk folders or click on “My Account” in the menu above.
8 . Is the cost fixed?
We have royalty and other payments at a fixed rate to be paid as a part of the amount you pay to the experts who prepare these solutions and other sources. So the cost cannot be changed except if mentioned so in case of offers or coupons.
9 . Can I use the wallpaper design for commercial purposes?
Our designs are primarily for personal use. If you’re interested in using them for commercial purposes, please review our Terms of Use or contact us for more information
Payment and Information Security:
1 . What happens to the information that I provide like my name or E-mail?
All this information is needed to ensure the completion of the payment. We do not divulge any information per our terms and privacy policy.
2 . What is the guarantee that I will get the Design and this is not a scam?
We use PayPal as our secure payment gateway and that is a mark of our genuine business. Further, we have a 24/7 Live Chat facility in case of any issues during or after the purchase that you may face.
While You Buy:
1 . How Can I Pay?
PayPal is a secure payment gateway, as you know. You are advised to have a PayPal account for easy transactions. However, you can use a credit/debit card directly as well via PayPal. Just add to the cart and check out.
2 . I don’t have a PayPal Account
You will find an option that says, “Pay with your Debit or Credit Card!” under the PayPal login. Click on it and enter your card details to use it directly.
Payment and Download:
1 . Why does my order status show it is pending?
The payment happens in three steps. The payment is deducted from your account, it reaches PayPal and then it is transferred to our PayPal account. PayPal would verify the details you have provided with the source of the payment like the credit or debit card account linked to PayPal or the standalone credit or debit card, depending on how you have made the payment. In case any of these details not being verified, the payment is held by PayPal either to be returned or released based on further actions.
2 . How can I resolve this?
You can call to your bank or credit card provider and check with them. Or you can call PayPal toll-free @ 1-402-935-2050. You may have to state the 16-digit transaction ID to resolve the issue.
3 . I closed the page before I could download it. How can I get it again?
No need to worry. Just check your E-mail, including your spam/junk folders. The link for downloading will be available with validity for up to 7 days from purchase.
Product Issues:
1 . I cannot find the art wallpaper design I'm looking for!
Please ensure you’ve checked the specific design or collection name you’re interested in. We strive to offer a comprehensive range of designs. It’s also possible that you might have browsed a different category. If you’re looking for a specific art wallpaper design, ensure you’re in the correct section or use our search feature for better results.
2 . I am unable to open the downloaded file!
This could be due to a number of issues, the most common one being the unavailability of PDF or MS Word on your device.
If you still have issues, please immediately contact our Whatsapp Live Chat or send an inquiry through the Contact Us page so that we can assist you personally via E-mail 24/7.